Monday 19 March 2018
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What is a Virtual Office?

The advancement in technology has expanded ideologies so vastly that the world is something similar to that of a village in the most deserted area. Man lives virtually due to the increased connectivity that allows people from the furthest global locations to communicate in real time, transact, and deliver services irrespective of the distance. Living virtually eliminates all geographical boundaries, and even language, culture, race, and age boundaries. Businesses that wish to have a global presence can now do so without having to set up physical offices in their target locations. So long as they can have people working at the ground, they can manage their businesses without relocating. This calls for the creation of virtual offices where the members representing different regions meet, share ideas, and deliberate on arising issues.

A virtual office is a designated online space from where the operations of the company can be run. Most often, companies use their websites as their virtual offices. The idea is that clients, partners, and employees can get as much information as needed by visiting the websites. Here, they can find crucial information on the company, including contact information, description of products and services offered by the company, and a chance to interact with the company through offering feedback. Interactions, for example, can occur though Skype, email, direct messages, or calls.

Real-time chatting is one of the most outstanding features of the virtual office. Here, receptionist services are offered to the clients through the one-on-one interaction, for as long as both the client and the company have a working internet to allow the connectivity. The website visitors may also take a glimpse at the company’s blogs as well as frequently asked questions page to get instant help.

The physical element is non-existent in a virtual office. It is called virtual because it is literally non-existent, besides its presence in the cyberspace. It seems like an imaginary office, because it is intangible. Nevertheless, it serves all the major purposes of the physical office efficiently due to the ease of communication and organization of data using various applications. Employees do not have to be seated in the same location to conduct the business, since they can interact through such advanced means as video conferencing, for as long as they have cell phones, computers, and internet access. The sharing of documents and interacting electronically saves the owners a lot of cash and time that they would have spent acquiring a physical office.